Privacy policy

1. Who we are

YallaJob is an app and website that connects shift workers with the businesses that employ them, and helps businesses run their schedule. It is operated from Israel. Questions about this policy or your data: support@yallajoblisting.com.

2. What we collect

Your name, email address and phone number; the business address of a business; your profile (bio, experience, licences and certificates, languages, availability, wage expectations) and your profile photo; your shifts, check-ins and estimated pay; messages between you and the businesses you work with; ratings and their comments; community posts; support conversations; questions you type or say to the assistant (only the text you send); the plan or subscription you have; and the push notification token of your device. When you fill in Form 101 for an employer, it also holds your date of birth, Israeli ID number, address and bank account; the ID and bank numbers are stored sealed and only their last digits are shown back.

3. Location

When you pick your home area from the list of localities, we keep that locality, not your address, to show travel time and jobs near you. "Use my location" for jobs nearby is rounded on your phone to about 1 km and used for that one search; it is not stored. Your precise location is sent only when you press the emergency button or share a shift update, only to the trusted contacts you chose, and it is deleted after 7 days.

4. What we do not collect

We do not read your address book: a trusted contact or a coworker is someone you type in. We do not record audio: speech is recognised on your phone and only the text you choose to send is kept. We never see card numbers. There is no advertising, no tracking across other companies' apps or websites, and no data broker.

5. How we use it

To run your account and sign you in; to show your shifts and let you swap, give up or take shifts; to match workers and businesses by role, area, experience and rating; to send notifications, emails, SMS codes and, if you turn it on, WhatsApp messages; to keep people safe (reports, blocks and a filter on messages); to provide support; and to understand which features are used, so we can improve them.

6. What a business sees

A business sees the profile you chose to show to it, according to who may offer you work (only your employer, its network, or the wider marketplace). YallaJob never shows a business your date of birth, your age or your exact location. Form 101 goes only to the employer you fill it in for.

7. Service providers

We use: Railway for hosting and the database (in the European Union, the Netherlands) and file storage (Amsterdam); Resend for email; InforU for SMS codes; Sentry (in the European Union) for technical error reports, which are stripped of names, phone numbers, email addresses and message content before they are sent; Meta (WhatsApp) for messages you chose to receive there; Apple and Google for signing in, Apple for push notifications and for Worker Premium purchases in the iPhone app; Polar for business plans paid on the website; and Anthropic to answer the questions you send to the assistant. Each receives only what it needs for that job.

8. How long we keep it

While your account is open. Emergency locations are deleted after 7 days. When you delete your account, your profile and sign-in methods are deleted (and a Sign in with Apple token is revoked with Apple). Records the law requires us or an employer to keep, such as invoices, payment records and the history of shifts worked, are kept for the period the law sets, without your profile.

9. Certificate checks

When you upload a certificate or licence, YallaJob reads the data inside the original file (the software that made or edited it, dates, and provenance marks such as an embedded statement that it was made with AI) before converting it, keeps a digital fingerprint of the image to find the same document on another account, and keeps the result of the check. Only the YallaJob team sees these details; businesses never do, and you see the outcome and the reason for a refusal. They are kept while the document or the account exists, and then for the period the retention policy sets. No document is sent to a third party for checking unless YallaJob turns on an automated image analysis service; it would then receive only a copy of the image without the file's data or your details, and this notice will name the service before it is turned on.

10. Your rights

You can see and correct your details in the app, download a copy or ask for one at support@yallajoblisting.com, and delete your account at any time in Me > Sign in and security > Delete my account. Deleting the account does not cancel an Apple subscription: cancel it in your Apple Account settings. You may also complain to the Privacy Protection Authority in Israel.

11. Security

Data travels encrypted (HTTPS). Sign-in uses secure cookies and tokens. Sensitive numbers are sealed. Access by YallaJob staff is limited to operating the service, is logged, and never includes reading your messages unless a report asks us to review them.

12. Age

YallaJob is for people 18 and older.

13. Changes

When this policy changes in a way that matters, we tell you in the app. The date of the current version is shown at the top of this page.

Questions, a report, or an appeal: support@yallajoblisting.com